This happened to be a black friday deal. After looking for a new desktop for months, this processor and ability to customize was a great choice for my office at a good price. I have not had to use technical support. So far, everything with this computer has been easy to use and customize.
Rating: 
[4 of 5 Stars!] 
.jpg "Intel NUC10i5FNK Mini PC,10th Gen Intel Core i5-10210U,8GB DDR4 RAM,512GB SSD,Wifi,Bluetooth 5.0,USB,HDMI,Dual Monitor Capable,4K Support,Windows 10 Pro")